Strategic Partner Manager - EMEA

About

Aircall is a web application built on top of the newest technologies for realtime communication (Websockets, WebRTC) providing desktop phone service to marketing & sales teams.

Our Story
We launched officially in June 2015 and we have now more than 3000 customers all over the world, which use Aircall every day to run their business (Uber, Deliveroo, Heetch, Traverlbird...).

Our Product

  • Get phone numbers instantly among 40 countries
  • Redirect calls across your team
  • Make and receive calls on computer & mobile, tracking calls and monitoring activity
  • Integrate your phone system with your CRM & helpdesks (Zendesk, Pipedrive,Intercom, Salesforce, Slack…) .
  • We're competing with traditional players (Orange, Vodafone...) and a few (mostly US) start-ups (TalkDesk, Dialpad, etc), but we have a unique vision of simplicity and collaboration applied to phone calls.

Job Description

Aircall is on a mission is to redefine the business phone.

We are an advanced cloud-based phone system, complete business phone, and call center software — all wrapped up in one single tool.

But behind our product are the people driving it. Positivity, candor, ambition and commitment — these are the values we live by at Aircall. We know that success comes from hard work and deserves to be recognized and rewarded.

So if you’re a person that loves the challenge of a startup atmosphere, enjoys solving meaningful problems, and wants to feel like part of a family — then you just might be who we’re looking for.

About the role:

Relationships are important. Which is why we are looking for a people-person who can develop and nurture relationships with an array of Strategic Partners - Salesforce, Hubspot, Zendesk, Shopify, Pipedrive - to just name a few. You will own the partner engagement lifecycle, and spearhead our initiative to grow revenue via business referrals, co-marketing, and co-selling initiatives from our partnerships.

What you’ll do:

  • Be the main point of contact with our partners and direct the partnership lifecycle: from understanding the partner product strategy and helping drive the integration go-to-market to maintaining ongoing relationships and ultimately generating revenue through direct referrals
  • Build and cultivate lasting, meaningful relationships with our partners’ AEs, SEs, and leadership to increase awareness of the Aircall integrations
  • Engage integration partners to explore different and innovative strategies and opportunities
  • Effectively communicate our vision, value proposition, product roadmap, and go-to-market strategy to our partners
  • Collaborate with our Sales, Marketing, Product, and Customer Success teams to create partner enablement content and infrastructure
  • Prepare tailored presentation materials and conduct presentation and demos to accelerate partner acquisition and retention
  • Drive engagement, pipeline, and ultimately revenue through Strategic Partnerships

About Aircall:

We believe that everyone’s voice is unique and valuable. That’s why we advocate to empower the voice of both our employees and our customers. Being fully engaged at work means that we’re happier, more confident, and more excited to achieve great things together.

Aircall offers a unique work environment and the chance to collaborate with diverse teammates across two continents. We give you the freedom and tools to do your best work, and foster an environment you can do it in. We also have some sweet perks like:

  • Amazing startup atmosphere and team spirit
  • Sunny offices in the center of Paris with ping-pong table, music studio, free food/drinks and regular team parties
  • Immersion in the Parisian startup ecosystem and opportunity to work with some of the most promising startups
  • Competitive package with bonus compensation based on performance
  • Yearly team offsites to exotic locations bringing together our Paris and NYC team

Aircall is committed to building a diverse, equitable and inclusive workforce. We are an equal opportunity employer and welcome qualified applicants, regardless of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences. If you have a disability or special need that requires accommodation, please let us know. Members of communities historically underrepresented in tech are encouraged to apply.

Preferred Experience

What you’ll bring:

  • BA/BS degree and 1-3 years working in SaaS/technology business development, account management and/or sales
  • Tech-savvy background with an understanding of the capabilities and limitations of our platform
  • The confidence and ability to effectively communicate and relate to multiple layers of the organization including Senior-Level executives
  • Genuine excitement and curiosity about the SaaS ecosystem and working in a dynamic fast-paced startup environment
  • An outgoing and vibrant personality with the ability to network and build strong professional relationships (a great sense of humor helps!)
  • Ambition, commitment, and the ability to roll with the punches when things don’t go as planned
  • Fluent in English - (French, Spanish or German would be a big plus )
  • This position does involve travel (20%) as needed.

Additional Information

  • Contract Type: Full-Time
  • Location: Paris, France (75010)
  • Education Level: Bachelor's Degree
  • Experience: > 3 years