Site Reliability Engineer / SRE

About

Aircall is on a mission to revolutionize the business phone industry!
We exist to bring empathy into business conversations.

We provide an entirely cloud-based voice platform, that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using. We have raised more than $100 Million since 2015.

Behind our product are the amazing teams driving it, split between Paris, NY and remote locations.

Job Description

 

We exist to empower every professional to have richer conversations. We provide an entirely cloud-based voice solution, which seamlessly integrates with popular productivity and helpdesk tools. We have raised more than $220 million since 2015, and our base of 8000+ customers (and growing) is at our forefront.

 

Behind our product are the amazing teams driving it, split between Paris, New York, Sydney, Madrid, London, Berlin and remote locations. Despite our distance, we all work together to drive our product!

What you will do :

  • Our vision this year is to leverage fully decoupled architectures and microservices at scale with a reliable, event-driven, auto-healing infrastructure behind the scenes.
  • Track and identify activities to take actions in real-time. It can be about raising alerts, switching to a dedicated feature, routing to different providers.
  • Ensure that, we plan to create a very rich and secure data lake with AWS S3, Kinesis, DynamoDB, Lambda, Athena, and other cool Serverless stacks.
  • “Everything fails all the time”, we want to embrace that thought and be prepared for when it arrives with performance testing and regular chaos engineering.
  • Think about graceful degradation.
  • Spread a DevOps culture within Aircall squads.
  • What we are looking for :

  • You are pragmatic, open-minded, autonomous, and efficient.
  • You have strong experience with containerized environments.
  • You have strong experience with the Amazon Web Services ecosystem.
  • You have strong experience with continuous integration and continuous deployment pipelines
  • You have experience with large scale, complex distributed systems.
  • You have basic to strong Go, Python or Ruby development skills.
  • We know that success comes from smart work and deserves to be recognized and rewarded

    We value people who are bold, ambitious, collaborative and customer-centric. We’re a global community growing together.

    If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!

    Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.

    Why join us?

    🚀 Key moment to join Aircall in term of growth and opportunities

    💆‍♀️ Our people matter, work-life balance is important at Aircall

    📚 Fast-learning environment, entrepreneurial and strong team spirit

    🌍 35+ Nationalities: cosmopolite & multi-cultural mindset

    💶 Competitive salary package & benefits

    DE&I Statement: 

    At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey. 

    We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive.

    We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.

    Additional Information

    • Contract Type: Full-Time
    • Location: Madrid, Spain (28014)