Senior Software Engineer - Backend (Analytics)

About

Aircall is on a mission to revolutionize the business phone industry!
We exist to bring empathy into business conversations.

We provide an entirely cloud-based voice platform, that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using. We have raised more than $100 Million since 2015.

Behind our product are the amazing teams driving it, split between Paris, NY and remote locations.

Job Description

 

We exist to empower every professional to have richer conversations. We provide an entirely cloud-based voice solution, which seamlessly integrates with popular productivity and helpdesk tools. We have raised more than $220 million since 2015, and our base of 8000+ customers (and growing) is at our forefront.

 

Behind our product are the amazing teams driving it, split between Paris, New York, Sydney, Madrid, London, Berlin and remote locations. Despite our distance, we all work together to drive our product!

Based in Paris, New York & Sydney, we just recently open our Madrid office and we now are looking for enthusiastic folks who are ready to innovate and make an impact for the better.

We are looking for engaged and passionate Software Engineers to join our growing Team.

***This position is open to candidates 100% remote in Europe***

As a Senior Backend Engineer, you will be part of the newly-created Analytics team in charge of visualising call-related insights to help clients understand and improve their metrics. In the foreseeable future we'll be relying on Looker, a 3rd party business intelligence solution to kick-start the project, while refactoring how the data is sourced, using Airflow, Python and SQL. After implementing the basic features we'll focus on developing complex features leveraging AWS lambdas and TypeScript.

Quality, excellence, and agility drive our delivery processes and you will help us level these up. You should not be a stranger of TDD, BDD or SOLID

Using a variety of back-end stacks, appropriate for each requirement, but always hosted on AWS, we build added value and resilient services on top of voice and fully integrate with our customers’ business critical tools (CRM, Helpdesk, E-Commerce, …). 

Your mission @ Aircall

  • Participate in requirements analysis to help with providing the right technical and business solutions for our customers
  • Have key responsibilities within the design, architecture, and end-to-end delivery of key modules
  • Write clean scalable code and test and deploy applications and systems
  • Revise, update, refactor, and debug codeBe part of an engineering organization delivering high quality, secure, voice solutions to Aircall clients
  • Involvement in product and platform performance optimization and live site monitoring
  • Mentor team members
  • A little about you

  • You have at least 6+ years of experience in back-end development in large-scale projects, knowing your way around TypeScript, Python and SQL and/or related languages
  • You focus on delivery but think about security, scalability, availability, and performance
  • You have worked extensively with AWS in a production environment and understand how to design for, deploy on and get the best out of, the environment and services provided by Amazon
  • You can talk easily and spontaneously about most of the offerings on AWS, when to use them, and how, and can explain to junior engineers
  • You have a background in analytics or you are interested in learning more about it
  • We know that success comes from smart work and deserves to be recognized and rewarded

    We value people who are bold, ambitious, collaborative and customer-centric. We’re a global community growing together.

    If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!

    Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.

    Why join us?

    🚀 Key moment to join Aircall in term of growth and opportunities

    💆‍♀️ Our people matter, work-life balance is important at Aircall

    📚 Fast-learning environment, entrepreneurial and strong team spirit

    🌍 35+ Nationalities: cosmopolite & multi-cultural mindset

    💶 Competitive salary package & benefits

    DE&I Statement: 

    At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey. 

    We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive.

    We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.

    Additional Information

    • Contract Type: Full-Time
    • Location: Madrid, Spain (28014)
    • Experience: > 5 years