QA Software Engineer

  • Paris
  • Full-Time
  • Start Date: 01 July 2019
  • Apply Now


Aircall is a web application built on top of the newest technologies for realtime communication (Websockets, WebRTC) providing desktop phone service to marketing & sales teams.

Our Story
We launched officially in June 2015 and we have now more than 3000 customers all over the world, which use Aircall every day to run their business (Uber, Deliveroo, Heetch, Traverlbird...).

Our Product

  • Get phone numbers instantly among 40 countries
  • Redirect calls across your team
  • Make and receive calls on computer & mobile, tracking calls and monitoring activity
  • Integrate your phone system with your CRM & helpdesks (Zendesk, Pipedrive,Intercom, Salesforce, Slack…) .
  • We're competing with traditional players (Orange, Vodafone...) and a few (mostly US) start-ups (TalkDesk, Dialpad, etc), but we have a unique vision of simplicity and collaboration applied to phone calls.

Job Description

Aircall was founded in 2014 and is now one of the fastest growing B2B SaaS companies in the world. Its main mission is to bring value to voice communications by focusing on user experience, collaboration and integration with other softwares. With $40 million in backing from Balderton, Draper Esprit, NextWorld Capital and eFounders and supported by the successes of our 5,000+ customers from Expensify, Pipedrive, Travelperk, Adore Me and Sendinblue, Aircall and its international team of 200 talented people is addressing a growing market of $50+ billion.

At Aircall, we are looking for engaged and passionate Software Engineers to join our growing Engineering Team at Paris. These next couple years, our technical challenge is to leverage a fully decoupled architecture and ultimately microservices at scale with a reliable, event-driven infrastructure behind the scenes.

  • Volume: Store, aggregate and compute 1M+ events / day today, 100M+ by next year
  • Live: Analyse and take live decisions based on 1M+ events / day
  • Modularity: Make our stack scale and increase squads' productivity by featuring microservices based on event-driven architecture
  • Uptime: Keep a 99.99% uptime while dealing with an exponential activity growth

We are looking for a QA Software Engineer to define, implement and execute QA processes in order to deliver a flawless software to our users :)

As a QA Software Engineer, you will report to our VP Engineering.

What you will do

  • Recommend and implement tools for automated testing
  • Conceive, update and execute functional test plans for all product components and new features
  • Plan and lead necessary test passes, then help triaging bugs
  • Align with Product to identify risks in potential features
  • Ensure global quality metrics (NPS, % of bad ratings after calls) stay on target
  • Work closely with developers to share QA's best practices and ease implementation of automatic acceptance tests
  • Set-up a QA software factory with developers

Preferred Experience

  • Master or BcS in Software engineering
  • 2-4 years of experience as QA Engineer in a tech company
  • Familiarity with test automation frameworks and experience using these tools as part of the testing process
  • Good communication and collaboration skills
  • Knowledge in Selenium, FitNesse, Cucumber and Ruby is a plus also

We are looking for enthusiastic folks who are ready to innovate and make an impact for the better. Positivity, candor, ambition, commitment — these are some of the values by which we live, as individuals and as a team. We believe that success comes from hard work and deserves to be recognized and rewarded.

What we offer

  • A competitive environment where you can get responsibilities
  • Sunny offices in the center of Paris with ping-pong table, free food/drinks, and regular team parties
  • Immersion in the Parisian startup ecosystem, and an opportunity to work with some of the most promising startups
  • Competitive package (health coverage, lunch, commute, sport)
  • Yearly team offsite to exotic locations bringing together our Paris and NYC team

Additional Information

  • Contract Type: Full-Time
  • Start Date: 01 July 2019
  • Location: Paris, France (75010)
  • Education Level: Fourth-Year University Level
  • Experience: > 2 years