Head of QA

  • Paris
  • CDI
  • Date de début : 01 mars 2019
  • Postuler

À propos

Aircall is a web application built on top of the newest technologies for realtime communication (Websockets, WebRTC) providing desktop phone service to marketing & sales teams.

Our Story
We launched officially in June 2015 and we have now more than 3000 customers all over the world, which use Aircall every day to run their business (Uber, Deliveroo, Heetch, Traverlbird...).

Our Product

  • Get phone numbers instantly among 40 countries
  • Redirect calls across your team
  • Make and receive calls on computer & mobile, tracking calls and monitoring activity
  • Integrate your phone system with your CRM & helpdesks (Zendesk, Pipedrive,Intercom, Salesforce, Slack…) .
  • We're competing with traditional players (Orange, Vodafone...) and a few (mostly US) start-ups (TalkDesk, Dialpad, etc), but we have a unique vision of simplicity and collaboration applied to phone calls.

Descriptif du poste

We are looking for a Head of QA

What you will do:

  • Defining QA strategy, approach and execution in development projects.
  • Provide leadership and technical expertise within test automation and quality assurance.
  • Be accountable for the test automation projects, mentor, and provide leadership to the QA automation developers and managers.
  • Participate in interviews, induction, training and performance evaluation of all QA engineers.
  • Provide technical leadership and expertise within the field of Quality Assurance and Testing.
  • Ensuring that the development teams adhere to the principles, guidelines and best practices of the QA strategy as defined.
  • Focus on continuous QA improvements including usage of appropriate testing tools, test techniques, test automation.
  • Monitoring of all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement steps required to improve the processes.
  • Gather and present testing metrics and testing activities for the projects to key stakeholders.A Software Engineer to define, implement and execute QA processes in order to deliver a flawless software to our users :)

Profil recherché

  • 3-5 years leading a QA team in a software environment, off-shore and in-houseBe a strong leader with experience in implementing and shaping the company’s QA processes and strategies.
  • Have strong technical skills, both functional and non-functional, manual and automation, ideally in a continuous delivery environment.
  • Strong communication skills with all the key stakeholders to ensure QA vision is understood and implemented correctly.
  • The ability to prioritize work and tasks under pressure.
  • Proactive, strong-minded, quick thinker and assertive.

Informations complémentaires

  • Type de contrat : CDI
  • Date de début : 01 mars 2019
  • Lieu : Paris, France (75010)
  • Niveau d'études : Bac +5 / Master
  • Expérience : > 4 ans