Business Development Representative / Outbound BDR


Aircall is on a mission to revolutionize the business phone industry!
We exist to bring empathy into business conversations.

We provide an entirely cloud-based voice platform, that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using. We have raised more than $100 Million since 2015.

Behind our product are the amazing teams driving it, split between Paris, NY and remote locations.

Job Description


We exist to empower every professional to have richer conversations. We provide an entirely cloud-based voice solution, which seamlessly integrates with popular productivity and helpdesk tools. We have raised more than $220 million since 2015, and our base of 8000+ customers (and growing) is at our forefront.


Behind our product are the amazing teams driving it, split between Paris, New York, Sydney, Madrid, London, Berlin and remote locations. Despite our distance, we all work together to drive our product!

About the role: 

As a Business Development Representative, you’ll be an integral part of our North America Sales team that works collaboratively with Account Executives as you build your career at Aircall through our Sales Career Track. It’s a fast-paced role and a perfect entryway into sales within the SaaS space. Learn the fundamentals of expanding Aircall's customer base by prospecting, qualifying potential customers, and, with success, moving into an outbound closing role. 

Passion, drive, ambition, and commitment to the mission are all qualities our all-stars have— we win together! Our ideal candidate is excited by Aircall’s outstanding company trajectory and significant individual earning potential, including uncapped commission. We’re looking for a team-player who wants to learn and grow within the Revenue organization and build a career with us.

What you'll do:

  • The Business Development Representative’s role is to uncover and create well-qualified new opportunities through cold calling, email outreach, networking, and utilizing our proven process and our extensive Salesforce database
  • Create & execute outbound campaigns (emails, calls) to book demos/meetings with relevant leads
  • Research and prospect ideal customers and gather key lead information through open ended questions and thoughtful conversations
  • Understand the business, needs, and the buying cycle of the leads, building and nurturing preliminary relationships
  • Work closely with the Account Executives & the rest of the sales team to accelerate the sales cycle
  • Represent Aircall with integrity and professionalism at all times in all written and oral communications while highlighting Aircall’s value proposition and key selling points to raise interest
  • Use Salesforce and other best in practice tools for your daily activity and process
  • What you'll bring:

  • A team spirit mindset with the desire to continuously grow and learn, you want to be #1, but you want your teammates to be #2, 3, 4, 5 and 6! 
  • Ability to thrive in a fast-paced, hyper growth environment: you adapt to situations on the fly while remaining calm and even keeled as you and we grow at lighting speed
  • Experience working in a customer-facing position, preferably in sales, waiting tables, bartending, retail, campus services, phone banking, or experience at a tech company or SaaS start/scale up! 
  • Leadership positions within campus organizations, philanthropy, or participated in team sports, a plus! 
  • Attention to detail, organizational skills, and fantastic with time management
  • You’re an extremely clear and direct communicator, you aren’t afraid to ask questions to get to the bottom of things, and you have excellent verbal and written communication skills
  • Ability to be autonomous, take initiative, and truly own your own success. Our team is hard-working, resourceful, and confident… and not afraid of a challenge!
  • An enthusiastic and positive attitude! This might be the single most important point
  • Key traits we look for:

    You are coachable, you are resilient, you are solution oriented coming to the table with great ideas, and you find the fun in a good challenge! 

    We will invest in you, as you invest in us. We believe that owning your growth and owning your success starts with you, but it's up to us to help provide the platform for learning, growing and building your career!

    We know that success comes from smart work and deserves to be recognized and rewarded.

    We value people who are bold, ambitious, collaborative and customer-centric. We’re a global community growing together.

    If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!

    Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.

    Why join us?

    🚀 Key moment to join Aircall in term of growth and opportunities

    💆‍♀️ Our people matter, work-life balance is important at Aircall

    📚 Fast-learning environment, entrepreneurial and strong team spirit

    🌍 35+ Nationalities: cosmopolite & multi-cultural mindset

    💵 Competitive salary package & equity

    🏨Medical, dental, and vision insurance is 100% covered

    📈 401k plan with company matching!

    ✈️ Unlimited PTO — take the time you need to come to work feeling great!

    ⭐️ Wellness, commuter and childcare reimbursements

    💚 Generous parental leave policy

    DE&I Statement:

    At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey. 

    We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive.

    We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.

    Additional Information

    • Contract Type: Full-Time
    • Location: New York, United States ()