About

Aircall is a web application built on top of the newest technologies for realtime communication (Websockets, WebRTC) providing desktop phone service to marketing & sales teams.

Our Story
We launched officially in June 2015 and we have now more than 3000 customers all over the world, which use Aircall every day to run their business (Uber, Deliveroo, Heetch, Traverlbird...).

Our Product

  • Get phone numbers instantly among 40 countries
  • Redirect calls across your team
  • Make and receive calls on computer & mobile, tracking calls and monitoring activity
  • Integrate your phone system with your CRM & helpdesks (Zendesk, Pipedrive,Intercom, Salesforce, Slack…) .
  • We're competing with traditional players (Orange, Vodafone...) and a few (mostly US) start-ups (TalkDesk, Dialpad, etc), but we have a unique vision of simplicity and collaboration applied to phone calls.

Job Description

We are looking for an IT manager to be responsible and accountable for the smooth running of our computer, network, videoconferencing systems within the limits of requirements, specifications, costs and timelines:

  • Assess Aircall existing IT system and propose an adequate IT strategy in alignment with the business requirements
  • Define and manage an annual IT budget in cooperation with the financial department
  • Create a network of reliable IT vendors and negotiate to get the best prices.
  • Drive and implement the company's IT security and backups policy.
  • Automate the company's users management system
  • Deploy adequate tools and partnerships for network management, video conferencing...
  • Manage the current IT park

Preferred Experience

  • Proven working experience as an IT manager or relevant experience
  • Excellent knowledge of technical management, information analysis and of computer hardware/software systems
  • Hands-on experience with computer networks, network administration and network installation
  • Previous experience in a similar environment would be appreciated

Recruitment Process

Phone screen
On-site interview
Technical test
Team interview

Additional Information

  • Contract Type: Full-Time
  • Location: Paris, France (75010)
  • Education Level: Master's Degree
  • Experience: > 3 years
  • Telecommuting Possible