Finance Systems Administrator (NetSuite)


Aircall is on a mission to revolutionize the business phone industry!
We exist to bring empathy into business conversations.

We provide an entirely cloud-based voice platform, that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using. We have raised more than $100 Million since 2015.

Behind our product are the amazing teams driving it, split between Paris, NY and remote locations.

Job Description


We exist to empower every professional to have richer conversations. We provide an entirely cloud-based voice solution, which seamlessly integrates with popular productivity and helpdesk tools. We have raised more than $220 million since 2015, and our base of 8000+ customers (and growing) is at our forefront.


Behind our product are the amazing teams driving it, split between Paris, New York, Sydney, Madrid, London, Berlin and remote locations. Despite our distance, we all work together to drive our product!

Overview of your responsibilities for this role:

  • Technical point of contact for all finance IT systems issues, needs and support from the end users
  • Design and implement all NetSuite modules providing any development and/or configuration that is required
  • Build finance IT systems solutions that support our business and goals
  • Work closely with finance IT systems partners and integrators and ensure all developments, testing, installations, upgrades and integrations perform correctly
  • Perform all finance IT systems Administration functions
  • Current finance IT systems are:
  • NetSuite (accounting and masterdata for all finance information)
  • Spendesk
  • Expensify
  • Future additional finance IT systems will be:
  • Treasury system: including all bank incoming and outgoing connections, and interface with NetSuite
  • Invoice scanning system (OCR)
  • Your mission @ Aircall:

  • User management: Provision users, manage user roles and permissions, and provide users with dashboards, basic training, and support.
  • Integration / Data management : Monitor the flow of finance IT systems between themselves and integrated platforms, reconcile and investigate errors (billing and Payment-Service-Providers systems, Salesforce, Back-end, Tax Systems, Invoices 3-way match,…)
  • Customization: Update user dashboards, custom fields, transaction & entry forms, and printed pdf & html layouts.
  • Reporting: Create and update saved searches & reports to support financial reporting and other analytics
  • Configuration and development: Assist in development, unit testing, documentation, and deployment of major configuration changes, installed bundles, and custom scripts with help of our integration partners.
  • Creation of process models, specifications, diagrams, and charts and implementation of these processes across the organization (Procure to Pay as an example)
  • Working effectively with key stakeholders and users to understand business and functional requirements and translate to solutions within the finance IT systems’ environment
  • Assisting with regression testing of system upgrades prior to new version releases along with post-upgrade validation exercises
  • Implementing and adhering to internal controls and support external & internal auditors through walkthroughs and documentation requests
  • A little about you:

  • 2-5 years' administration in a NetSuite environment
  • Familiarity with CRM (Salesforce) and middleware applications
  • Familiarity with Recurring Revenue recognition on SaaS product subscriptions
  • Experienced in system customizations using SuiteScript, SuiteFlow and SuiteBundler
  • NetSuite Administrator Certification preferred
  • Ability to work in a rapidly changing environment
  • Bachelor's degree in Accounting, Computer/Information Science or equivalent
  • We know that success comes from smart work and deserves to be recognized and rewarded

    We value people who are bold, ambitious, collaborative and customer-centric. We’re a global community growing together.

    If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!

    Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.

    Why join us?

    🚀 Key moment to join Aircall in term of growth and opportunities

    💆‍♀️ Our people matter, work-life balance is important at Aircall

    📚 Fast-learning environment, entrepreneurial and strong team spirit

    🌍 35+ Nationalities: cosmopolite & multi-cultural mindset

    💶 Competitive salary package & benefits (health coverage, lunch, commute, sports)

    DE&I Statement: 

    At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey. 

    We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive.

    We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.

    Additional Information

    • Contract Type: Full-Time
    • Location: Paris, France (75009)
    • Experience: > 5 years