DevOps Engineer

  • Paris
  • CDI
  • Date de début : 01 janvier 2019
  • Postuler

À propos

Aircall is a web application built on top of the newest technologies for realtime communication (Websockets, WebRTC) providing desktop phone service to marketing & sales teams.

Our Story
We launched officially in June 2015 and we have now more than 3000 customers all over the world, which use Aircall every day to run their business (Uber, Deliveroo, Heetch, Traverlbird...).

Our Product

  • Get phone numbers instantly among 40 countries
  • Redirect calls across your team
  • Make and receive calls on computer & mobile, tracking calls and monitoring activity
  • Integrate your phone system with your CRM & helpdesks (Zendesk, Pipedrive,Intercom, Salesforce, Slack…) .
  • We're competing with traditional players (Orange, Vodafone...) and a few (mostly US) start-ups (TalkDesk, Dialpad, etc), but we have a unique vision of simplicity and collaboration applied to phone calls.

Descriptif du poste

As a DevOps engineer at Aircall, you’ll be interacting day by day with 35+ talented people in the tech team highly motivated, skilled and passionate by what they do. Our teams are splitted in squads. We need you to spread a DevOps minded culture within the squads.

You’ll be in charge of ensuring the global reliability of Aircall's infrastructure fully hosted on AWS which interacts with numerous service providers (Twilio, Datadog, Logmatic, Sentry). You’ll be involved in each and every Aircall’s infrastructure actions and scaling decisions.

DevOps architecture vision :

  • Our vision this year is to leverage fully decoupled architectures and ultimately microservices at scale with a reliable, event-driven, auto-healing infrastructure behind the scenes.

  • We also need to track and identify activities to take actions in real-time. It can be about raising alerts, switching to a dedicated feature, routing to different providers.

To ensure that, we plan to create a very rich and secure data lake with AWS S3, Kinesis, DynamoDB, Lambda, Athena, and other cool serveless stuff. You’ll be part of this challenging but sexy project !

“Every things fails all the time”, we want to embrace that thought and be prepared for when it arrives with performance testing and regular chaos engineering. Think about graceful degradation.

You’ll be expected to:

  • Make sure Aircall works 27/7
  • Have a strong analysis mind.
  • Be pragmatic and solution-oriented.
  • Participate and take decisions to scale up our actual stack
  • Choose whatever language which make sense to do your job.
  • Be a support for the squads : spread a great DevOPS culture to developers.
  • Hate security holes and help us level up.
  • Automate (nearly) everything: Infrastructure, CI, Deployment, Monitoring, and so on !
  • Share your knowledge through communication, documentation and talks.

Profil recherché

  • Basic requirements :

  • You have experience with the Amazon Web Services administration.

  • You have experience installing, configuring and using open source CI/CD/provisioning tools such as Circle CI, Ansible, Jenkins, Docker...

  • You are pragmatic, open-minded, autonomous, and efficient.

  • Preferred qualifications but NOT required :

  • You have one or more AWS certifications.

  • You love Open Source and you give back to community.

  • You have experience with large scale, complex distributed systems.

  • You have basic to strong Go and Python or Ruby development skills.

Informations complémentaires

  • Type de contrat : CDI
  • Date de début : 01 janvier 2019
  • Lieu : Paris, France (75010)
  • Niveau d'études : > Bac +5 / Doctorat
  • Expérience : > 2 ans