We exist to empower every professional to have richer conversations. We provide an entirely cloud-based voice solution, which seamlessly integrates with popular productivity and helpdesk tools. We have raised more than $220 million since 2015, and our base of 8000+ customers (and growing) is at our forefront.
Behind our product are the amazing teams driving it, split between Paris, New York, Sydney, Madrid, London, Berlin and remote locations. Despite our distance, we all work together to drive our product!
Mission of the role;
Channel partnership is one of the main strategic drivers for growth in the EMEA region. In that perspective, Aircall is looking for an outstanding Partnership Account Manager to help build and develop our Partner program across EMEA.
Reporting to the Head of Channel France, you will be responsible for the growth and development of existing channel partnerships as well as acquiring New Partners. You will drive them through our Partner program, onboarding and enabling the partner to be successful. Your main goal will be to work hand-in-hand with our Channel Partners to generate New Business.
You will be as an intern a junior business developer in the channel team across EMEA.
The role is to support all representatives within the Channel Sales team.
You will also have to chase new potential partners and to obtain first appointments by yourself.
This Role will also be a starting block for the successful candidate who can grow within the team and organisation.
Prospection new Channel Partners Devise and execute a plan with Regional Channel managerManage inbound Partner requests + first touchCreate your own list of prospects and chase potential partners. Trials via Slack, ensure each trial is documented and assigned within config as ‘Partner Trial’. Ensuring the consistency of trial duration
Handling business and relationships with existing partners Build and cultivate meaningful relationships with the Aircall channel partner community, including SaaS, SI’s and other consultants / ResellersManage partner relationships and build a sales pipeline by working with your partners to exceed sales goalsStructure, negotiate and execute deals with Existing/ Prospective Channel partnersDefine and plan marketing activities with Aircall Partners to help generate mutual businessesPrepare tailored presentation materials and conduct presentations/demos to accelerate channel partners enablement, acquisition and revenuesConduct regular business review and planning meetings with top and emerging partnersParticipate in the continuous improvement of our Channel Partner program and go-to-market
Be on top of the product knowledge and of the internal processes You will have to understand and handle all the processes around the onboarding and the training of a partner at Aircall. Invoices/Custom plans - config checker/strongboxWhitelisting procedureLiaise with the Porting team
Activation of Partners Revisit all contractual and on-boarding status partnersDevise a plan, alongside the Channel Manager and Marketing
Link between Aircall marketing and Partner marketing Help keep the regular cadence with joint marketing actions
ContractsEnsure all Aircall Contracts, Reseller, Referral and NDA’s are up to date*not responsible for signing or sharing contracts with Partners
Language skillsFluent in French and English
We know that success comes from smart work and deserves to be recognized and rewarded
We value people who are bold, ambitious, collaborative and customer-centric. We’re a global community growing together.
If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!
Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.
Why join us?
🚀 Key moment to join Aircall in term of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 35+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits (health coverage, lunch, commute, sports)
At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey.
We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.